Datapro Infotech
  • Offers
  • Provide
  • Present
a Variety of Options for Managing Your Domain

We help companies to build strong contact centers through their expert team of engineers delivering solutions to complex technical queries of the customer.

We provide customers an unified interactive base to meet their needs.

Datapro nfo tech Technology helps companies to build strong contact centers through their expert team of engineers delivering solutions to complex technical queries of the customer. We provide customers an unified interactive base to meet their needs.

  • PBX/IP-PBX
  • ACD/multimedia queuing
  • Quality monitoring & reporting
  • IVR & self service automation
  • Knowledge management
  • Workforce management
  • CRM
  • Outbound dialing
  • CustomerSatisfaction Surveys
  • Multimedia recording
  • Screen recording
  • Agent scoring
  • Multi-site routing

The basic services to our customers who start the contact center services

Our main strength lies in our service Engineers  and presales team in providing  the basic services to  our customers who start the contact center services, they are

  • Project consultancy
  • Business requirement study
  • Project management
  • Project design
  • Designing and building voice networks across countries
  • Interactive voice response services
  • Integrating CRMs with various databases
  • Quality monitoring
  • Project handover with complete User acceptance test .

Industry verticals

Datapro_infotech serves different industry verticals

Banks, Hospitality,real estate, Insurance, Logistics, Manufacturing, IT industy,Retail

The applications are backed by Datapro faormidable after-sales-service